Hotel Staff Panic Button for the City of Seattle: Chapter 14.25 Hotel Employees Health and Safety
The City of Seattle abides by guidelines to protect hotel employees from workplace injury or assault. Seattle recognizes that the city has not taken the proper steps in the past to accommodate the personal safety of hotel employees, considering the unique risks associated with working alone in hotel rooms that may be occupied by guests. Thus, panic buttons must be provided to all hotel employees who provide in-room services for hotels with sixty rooms or more. This applies to all employees, regardless of their position. These panic buttons must come at no cost to the employee. They must be easy to carry, able to call for immediate help, be functioning properly, and must not require continued activation by the employee. These conditions are the responsibility of the employer. If an employee uses their panic button under appropriate circumstances, they may leave the scene and wait for help elsewhere. No employer retaliation may occur against the employee for acting in this manner.
How can Scatterling help your hotel in the City of Seattle: Chapter 14.25 Hotel Employees Health and Safety
Proactive notifications
Scatterling does not require a worker to signal for help manually. For example, if a housekeeper was to get in trouble and can’t call for help, Scatterling will sound an alarm once the timer expires and notifies other co-workers and the housekeeping manager that they need help.
HIGH RISK CHECK-IN TIMERS:
A housekeeper cleaning a room at odd hours of the night can customize the check-in timer of the app to suit a high-risk scenario by shortening the check-in duration to under 15 minutes. If a staff member does not check-in within this set interval, all of the emergency contacts set to receive notifications will be contacted immediately. If a housekeeper was to enter a room in the middle of the night, they may be confronted with hotel guests who are irate or intoxicated. If they did not confirm they are safe after the scheduled room visit, our lone worker monitoring app will immediately notify a monitor of a possible emergency. The monitor will be sent the exact location, and any other details the housekeeper has previously supplied, such as voicemails and work itinerary.
Emergency Panic button:
Scatterling also has integration to manually signal for help with a blue tooth panic button. When triggered, all of the emergency contacts will be notified of a confirmed emergency, and sent any voicemails that have previously recorded, details of location, and work profile.
FULL DEVICE INTEGRATION:
Scatterling’s lone worker app can be used on any device, such as smartphones, laptops, landlines, and pagers, that employees might already be carrying with them. Therefore, they do not need to carry any new or excess equipment with them at any time.
Request a Consultation
With no commitment, you can try Scatterling for free. Fill out the form below and we'll help you get started.